Meet Our Team
Meet Our Team
At On Demand Counseling, our dedicated team of professionals is here to support you on your journey to mental health and recovery. With experienced counselors, clinical directors, and administrative staff, we are committed to providing compassionate, individualized care. Get to know the talented individuals who make our services possible.
Kelly Joyce
Director of Outpatient Clinical Treatment
Kelly oversees the outpatient clinical programs at On Demand Counseling, ensuring that each client receives personalized and effective care. With extensive experience in clinical leadership, Kelly is dedicated to helping individuals achieve their recovery goals through evidence-based treatment.
Jade Lyden
Clinical Director – Austintown
Jade leads the clinical team at our Austintown location, bringing a wealth of knowledge in addiction and mental health treatment. Jade is committed to fostering a supportive environment where clients feel empowered to overcome their challenges and thrive in recovery.
Andrea Matzye
Clinical Director – Newton Falls
With a focus on substance use and trauma-informed care, Andrea leads the clinical team in Newton Falls. She brings over eight years of experience working with adults in both inpatient and outpatient settings, offering supervision to social workers seeking independent licensure.
Katrina Vinion
Customer Service Representative Manager – All Sites
Katrina oversees the customer service teams across all On Demand Counseling locations, ensuring that each client experience is welcoming and smooth. With her expertise in client relations, Katrina is instrumental in creating a positive atmosphere for clients and staff alike.
Sara Pease
Chief Nurse Practitioner
Sara leads the nursing team at On Demand Counseling, specializing in medication management for both mental health and addiction treatment. Her commitment to patient care and holistic wellness helps clients navigate their treatment with expert guidance and support.
Mental Health Counselors
At On Demand Counseling, our team of licensed counselors offers a wide range of specialties and therapeutic approaches. Below, you’ll find more about our counselors, their professional backgrounds, and what makes them passionate about their work.
Marrissa Crown, BSW, LSW, CDCA
Specialties: Anxiety, depression, self-esteem, relationship issues, addiction counseling.
Professional Experience: Graduated from Youngstown State University with a bachelor’s in social work, obtained LSW in 2023 and CDCA in 2022. Three years of experience working with clients ages 5 to 80.
Philosophy: Marrissa strives to create an accepting, judgment-free space using a strengths-based approach and motivational interviewing. She incorporates self-help books and individualized worksheets in her sessions.
Personal Interests: Enjoys movies, exploring new places, and is a fan of Elvis Presley and The Rock and Roll Hall of Fame.
Michelle Ehrhart, LSW, MSW
Specialties: Adults, couples, veterans, substance use, anxiety, depression, PTSD, trauma, and anger management.
Professional Experience: LSW since 2020, MSW in 2022, with experience working in male prisons, veterans, and individuals with special needs.
Philosophy: Michelle creates a safe, validating environment while challenging clients’ thinking patterns to promote healing and self-growth.
Personal Interests: Enjoys spending time with her son and husband, watching NFL football, and traveling with her family.
Susan McNorton, LPC, LICDC
Specialties: Addiction and dual diagnosis counseling.
Professional Experience: Nearly 25 years in addiction counseling, including leadership roles and program development in IOP and residential levels of care.
Philosophy: Susan utilizes an eclectic counseling approach, with a focus on DBT, CBT, and solution-focused therapy to meet client needs.
Personal Interests: Enjoys kayaking, reading, traveling, and a good cup of coffee.
Irene Consiglio, BS. Ed., M.Ed. Admin., LCDC II
Specialties: Substance use disorder, telehealth, IOP telehealth.
Professional Experience: Over 7 years with On Demand Counseling, former Lead Counselor at New Day Detox, specializes in individually tailored treatment plans.
Philosophy: Irene believes in the importance of spiritual and mental healing, creating hope for positive changes through a holistic approach.
Personal Interests: Enjoys family time, Ohio sports, and staying connected with her faith.
Ashley Allison, LCDC III
Specialties: Addiction counseling.
Professional Experience: Seven years working at New Day Recovery and On Demand Counseling, focusing on withdrawal management and outpatient treatment.
Philosophy: Ashley uses CBT techniques to help clients set goals and develop a plan to achieve recovery.
Personal Interests: Enjoys spending time with family.
Jenna Siefert, LPC
Specialties: Mental health counseling via telehealth, anxiety, depression, trauma, mood disorders.
Professional Experience: Background in inpatient behavioral health and residential treatment settings, trained in EMDR therapy.
Philosophy: Jenna uses a solution-focused and person-centered approach, incorporating CBT, DBT, and holistic wellness techniques like yoga.
Personal Interests: Loves watching Cleveland sports, exploring new restaurants, and spending time with family and friends.
Andrea Matzye, LISW-S, LICDC, EMDR Trained Therapist
Specialties: Substance use disorders, trauma, anxiety.
Professional Experience: Over 8 years of experience in inpatient and outpatient settings, offers supervision for social work interns and licensure candidates.
Philosophy: Andrea believes in a collaborative, person-centered approach, offering clients a variety of treatment options tailored to their needs.
Personal Interests: Enjoys spending time with her dog, family, and friends, and practicing meditation and Zumba.
Kerry Davies
Kerry is a dedicated counselor at On Demand Counseling, where she specializes in leading Intensive Outpatient Program (IOP) groups. With a compassionate and client-centered approach, Kerry helps individuals navigate the challenges of mental health and addiction recovery, empowering them to achieve lasting change.
Kerry is passionate about creating a safe and supportive environment for clients to share their experiences, develop coping strategies, and build the tools they need for a healthier future.
At On Demand Counseling, Kerry is committed to helping clients take the next step in their recovery journey, providing guidance, encouragement, and a path toward hope and healing.
Katie Butcher
Katie Butcher is an individual counselor at On Demand Counseling, where she is committed to providing personalized support to clients navigating mental health challenges and addiction recovery. Katie’s approach emphasizes empathy, understanding, and empowerment, helping clients uncover their strengths and build resilience.
Katie works one-on-one with clients to create tailored treatment plans that address their unique needs and goals. Her dedication to fostering a safe and judgment-free environment allows clients to explore their experiences and make meaningful progress in their journey toward healing.
At On Demand Counseling, Katie is passionate about guiding clients toward a brighter future, offering the tools, resources, and encouragement they need to thrive.
Beth Brocker
Beth Brocker is an individual counselor at On Demand Counseling, dedicated to supporting clients on their journey to improved mental health and lasting recovery. With a compassionate and client-focused approach, Beth helps individuals address their unique challenges and work toward their personal goals.
Beth specializes in providing one-on-one counseling tailored to meet the needs of each client. She is committed to creating a safe, non-judgmental space where clients can explore their experiences, develop coping strategies, and build resilience.
At On Demand Counseling, Beth is passionate about empowering clients to take meaningful steps toward healing and a brighter future.
Contact Us
We’re here to assist you. Contact our dedicated support team for any inquiries or assistance you may need.