Meet Our Team
Meet Our Team
At On Demand Counseling, our dedicated team of professionals is here to support you on your journey to mental health and recovery. With experienced counselors, clinical directors, and administrative staff, we are committed to providing compassionate, individualized care. Get to know the talented individuals who make our services possible.
Kelly Joyce
Director of Outpatient Clinical Treatment
Kelly oversees the outpatient clinical programs at On Demand Counseling, ensuring that each client receives personalized and effective care. With extensive experience in clinical leadership, Kelly is dedicated to helping individuals achieve their recovery goals through evidence-based treatment.
Jade Lyden
Clinical Director – Austintown
Jade leads the clinical team at our Austintown location, bringing a wealth of knowledge in addiction and mental health treatment. Jade is committed to fostering a supportive environment where clients feel empowered to overcome their challenges and thrive in recovery.
Andrea Matzye
Clinical Director – Newton Falls
With a focus on substance use and trauma-informed care, Andrea leads the clinical team in Newton Falls. She brings over eight years of experience working with adults in both inpatient and outpatient settings, offering supervision to social workers seeking independent licensure.
Katrina Vinion
Customer Service Representative Manager – All Sites
Katrina oversees the customer service teams across all On Demand Counseling locations, ensuring that each client experience is welcoming and smooth. With her expertise in client relations, Katrina is instrumental in creating a positive atmosphere for clients and staff alike.
Mental Health Counselors
At On Demand Counseling, our team of licensed counselors offers a wide range of specialties and therapeutic approaches. Below, you’ll find more about our counselors, their professional backgrounds, and what makes them passionate about their work.
Marrissa Crown, BSW, LSW, CDCA
Specialties: Anxiety, depression, self-esteem, relationship issues, addiction counseling.
Professional Experience: Graduated from Youngstown State University with a bachelor’s in social work, obtained LSW in 2023 and CDCA in 2022. Three years of experience working with clients ages 5 to 80.
Philosophy: Marrissa strives to create an accepting, judgment-free space using a strengths-based approach and motivational interviewing. She incorporates self-help books and individualized worksheets in her sessions.
Personal Interests: Enjoys movies, exploring new places, and is a fan of Elvis Presley and The Rock and Roll Hall of Fame.
Michelle Ehrhart, LSW, MSW
Specialties: Adults, couples, veterans, substance use, anxiety, depression, PTSD, trauma, and anger management.
Professional Experience: LSW since 2020, MSW in 2022, with experience working in male prisons, veterans, and individuals with special needs.
Philosophy: Michelle creates a safe, validating environment while challenging clients’ thinking patterns to promote healing and self-growth.
Personal Interests: Enjoys spending time with her son and husband, watching NFL football, and traveling with her family.
Susan McNorton, LPC, LICDC
Specialties: Addiction and dual diagnosis counseling.
Professional Experience: Nearly 25 years in addiction counseling, including leadership roles and program development in IOP and residential levels of care.
Philosophy: Susan utilizes an eclectic counseling approach, with a focus on DBT, CBT, and solution-focused therapy to meet client needs.
Personal Interests: Enjoys kayaking, reading, traveling, and a good cup of coffee.
Leartis Day, BA, CDCA
Specialties: Substance use prevention and recovery, life skills development.
Professional Experience: Provides one-on-one and group counseling, helping clients identify triggers, develop coping skills, and navigate addiction-related issues.
Philosophy: Leartis believes in supporting clients with any needs they present, helping them build healthier habits and achieve lasting recovery.
Personal Interests: Passionate about supporting others in recovery.
Irene Consiglio, BS. Ed., M.Ed. Admin., LCDC II
Specialties: Substance use disorder, telehealth, IOP telehealth.
Professional Experience: Over 7 years with On Demand Counseling, former Lead Counselor at New Day Detox, specializes in individually tailored treatment plans.
Philosophy: Irene believes in the importance of spiritual and mental healing, creating hope for positive changes through a holistic approach.
Personal Interests: Enjoys family time, Ohio sports, and staying connected with her faith.
Ashley Allison, LCDC III
Specialties: Addiction counseling.
Professional Experience: Seven years working at New Day Recovery and On Demand Counseling, focusing on withdrawal management and outpatient treatment.
Philosophy: Ashley uses CBT techniques to help clients set goals and develop a plan to achieve recovery.
Personal Interests: Enjoys spending time with family.
Jenna Siefert, LPC
Specialties: Mental health counseling via telehealth, anxiety, depression, trauma, mood disorders.
Professional Experience: Background in inpatient behavioral health and residential treatment settings, trained in EMDR therapy.
Philosophy: Jenna uses a solution-focused and person-centered approach, incorporating CBT, DBT, and holistic wellness techniques like yoga.
Personal Interests: Loves watching Cleveland sports, exploring new restaurants, and spending time with family and friends.
Andrea Matzye, LISW-S, LICDC, EMDR Trained Therapist
Specialties: Substance use disorders, trauma, anxiety.
Professional Experience: Over 8 years of experience in inpatient and outpatient settings, offers supervision for social work interns and licensure candidates.
Philosophy: Andrea believes in a collaborative, person-centered approach, offering clients a variety of treatment options tailored to their needs.
Personal Interests: Enjoys spending time with her dog, family, and friends, and practicing meditation and Zumba.
Kerry Davies
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Katie Butcher
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Beth Brocker
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Sollicitudin mollis habitant odio nostra nibh justo neque montes. Mattis convallis magnis in vestibulum aliquet adipiscing egestas interdum. Senectus ullamcorper mi et, lacinia amet ornare. Eleifend donec faucibus proin enim leo conubia est. Parturient rutrum montes dui lorem sodales per potenti. Augue vehicula et taciti donec nibh finibus ante tellus. Mi lorem blandit urna lorem litora aliquam. Velit auctor semper faucibus; ipsum mollis suspendisse. At tempus convallis imperdiet morbi dapibus nibh hendrerit.
Contact Us
We’re here to assist you. Contact our dedicated support team for any inquiries or assistance you may need.